Support / FAQs
How company accounts, transport managers, pricing and driver PINs work – all in one place.
PCV Log Book is designed for PCV operators – coach, bus and minibus companies – who want a simple way to record daily walkaround checks digitally. Drivers use PIN logins; the company admin sees completed checklists in a secure dashboard.
The account belongs to the company, not the individual transport manager. Billing, vehicle limits and access to records are tied to the company account. A transport manager (or fleet manager) typically uses the admin login day-to-day, but the company can change who uses that login at any time.
Your company keeps full access. You simply update the admin login (for example, change the password and contact details) and the new transport manager continues using the same company account. Your existing check history and vehicle data stay exactly where they are.
Yes. The same person (for example, a transport manager who looks after multiple operators) can use the same email address when creating accounts for different companies. Internally, each company still has its own record, subscription and admin login tied to that company. Data is not shared between companies.
PCV Log Book keeps things simple: there is one main admin login per company. That admin can:
Internally you can decide who uses that admin login – for example, your transport manager, owner, or fleet controller.
No. Drivers use their own PIN logins to complete daily checks. Admin access is intended for the company only (transport manager / fleet manager / responsible person) to keep control of vehicles, drivers and the records.
From the company admin area you:
Drivers then enter their company, name and PIN on that page to start their daily walkaround check.
No. PCV Log Book runs in a modern web browser, so drivers can use it on most smartphones or tablets without installing anything. You simply share your company driver link.
No. Each company has its own driver list and vehicle list. A driver logging in only sees the vehicles and options for that company. There is no shared “global” driver or vehicle pool across operators.
The transport manager or whoever uses the company admin login can look up the driver and either:
Drivers should not share PINs between each other – every check should be completed under the correct driver’s name.
The system is designed to replace paper daily check books with a digital equivalent:
If you still want paper for some scenarios, you can export checks to PDF from the admin area.
Pricing is simple: £1 per vehicle per month. Drivers and daily checks are unlimited – you only pay for the number of vehicles you add to PCV Log Book.
The subscription is intended to be paid by the company. The company owns the account and can decide who is allowed to use the admin login (for example, their transport manager). If that person changes, the company keeps the subscription and simply updates the login details.
Yes. You can increase or decrease the vehicle count over time. Pricing follows the same principle – £1 per vehicle per month – so you only pay for what you actually use.
No long-term contract is required. You pay monthly and can stop using the service at any time. If you plan to cancel, just make sure you’ve exported any records you want to keep.
The checklist is built around PCV daily walkaround items – such as tyres, lights, doors, bodywork and so on – and is designed to support DVSA-style checks. It gives you a clear record of who checked what, when, including defects and driver signature.
As with any system, it’s still your responsibility as the operator / transport manager to make sure the process is followed and defects are acted on.
Yes. From the company admin dashboard you can view completed checks, search/filter them and export them to PDF. This makes it easier to show a specific checklist ID or a date range of checks during an audit or roadside inspection.
No. Each company has its own separate data. Your vehicles, drivers and checklists are not visible to other operators using PCV Log Book. Public pages like the marketing site never show live fleet data.
Company admin access is password-protected, and password reset emails are time-limited. Driver access is controlled by PINs that you manage from the admin area. We also keep company data separated internally so operators do not see each other’s records.
For more detail on how data is handled, you can also read the Privacy Policy .
If your subscription stops, access to the company admin area may be paused. Your existing data is not instantly deleted, but you may not be able to keep adding new checks until the account is brought up to date. If you’re planning to cancel, it’s a good idea to export any records you want to keep for your own archive first.
From the homepage, click “Start with 1 vehicle – £1 / month” or the “Create company account” button. You’ll:
After payment, you’ll be able to log in to the company admin, add vehicles and drivers, and share your driver login link internally.
Basic details can be updated from the company admin area. If you need to change something more fundamental (for example, legal entity name or contact email for billing), please use the contact form on our website and we’ll help you update it.
The easiest way to reach us is via the contact form on our homepage . Send us a brief description of your question or issue and we’ll get back to you as soon as we can.